Privacy Policy — Empathicore Home Care

Effective Date: 10/10/2025

Empathicore Home Care LLC we valued your privacy and is committed to protecting your personal information.

1. Information We Collect We collect personal and contact details you provide to us (such as name, phone, and email), and information related to your care requests or service coordination.

2. How We Use Your Information We use your information to deliver home care and transportation services, confirm appointments, and communicate updates related to your care or account.

3. SMS Communication Consent By clicking the consent button or submitting your contact information, you agree to receive text messages from Empathicore Home Care about our services and communication related to your care. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Consent is not required to receive services.

4. Data Protection We maintain safeguards to protect your information from unauthorized access or disclosure. Health-related data is managed according to HIPAA standards.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

For questions, contact info@empathicorehomecare.com.